Refund Policy

Overview

We want you to be completely satisfied with your purchase. If a SkillStore package doesn't meet your expectations, you can request a full refund within 14 days of purchase, provided the license key has not been used to download the package.

Eligibility

To be eligible for a refund, all of the following conditions must be met:

• ✓The refund is requested within 14 days of the original purchase date.
• ✓The license key has not been used to download the package. Our system automatically tracks download status per license key.
• ✓No other refund has been processed for the same account within the last 30 days.

What Happens When You Refund

• 1.Your license key is revoked immediately. You will no longer be able to download or use the package.
• 2.A full refund is issued to your original payment method. Processing time depends on your payment provider (typically 5-10 business days).

Non-Refundable Situations

• ✗The license key has already been used to download the package.
• ✗More than 14 days have passed since the purchase.
• ✗A refund has already been processed for the same account within the last 30 days.

Fair Use Limit

To prevent abuse, each account is limited to 1 refund per 30-day period. If you have already received a refund within the last 30 days, you will need to wait before requesting another one. This policy helps us keep prices fair for all customers.

How to Request a Refund

You have three options:

Questions?

If you have any questions about our refund policy, please contact us at support@skillstore.space.